At Nalin & Co, we offer a variety of secure payment methods for your convenience:

• Credit and Debit Cards: Visa, MasterCard, American Express, and Discover.
• Apple Pay: Fast and secure payments via your Apple device.
• Google Pay: Simple and secure payments using your Google account.

We provide multiple shipping options to suit your needs:

• Standard Shipping: Typically delivered within 5-7 business days.
• Expedited Shipping: Delivered within 2-3 business days.
• Overnight Shipping: Next business day delivery for orders placed before 12 PM ET.
• International Shipping: Available to select countries; delivery times and costs vary by location.

After your order has been processed and shipped, you will receive an email confirmation with a tracking number and a link to monitor your shipment. You can also track your order status by logging into your Nalin & Co account and viewing your order history.

If your order has not arrived by the expected delivery date, please check the tracking information provided in your shipping confirmation email. If there are delays or issues, contact our customer service team at [add email here] or call [add phone number here]. We are here to assist you with any delivery problems.

We want you to be satisfied with your purchase. You may return most items within 30 days of receipt. Items must be in their original condition and packaging. Returns should be initiated within 30 days and received back within 14 days of initiating the return. Please note that customers are responsible for return shipping costs. Custom or personalized items are non-returnable. For more details, please refer to our return policy documentation.

Refunds are processed within 5-10 business days after we receive and inspect your returned item. The refund will be issued to the original payment method. Please allow additional time for the refund to appear in your account, depending on your bank or payment provider.

To determine the correct size, refer to our size guide available on each product page. We provide detailed sizing charts and tips for accurately measuring yourself for items such as rings and bracelets. For further assistance, please contact our customer service team for personalized support.

Yes, Nalin & Co provides a limited warranty on our jewelry items. This warranty covers manufacturing defects but does not include damage from wear and tear, accidents, or misuse. For more details about our warranty, please consult our warranty policy. For warranty claims or questions, please reach out to our customer service team.

Proper care is essential to maintain the beauty and longevity of your jewelry. Avoid exposing your jewelry to harsh chemicals, perfumes, or lotions. Store pieces in a clean, dry place and clean them regularly. For specific care instructions, please consult our jewelry care guide.

Yes, Nalin & Co offers customization and engraving services for certain jewelry pieces. If you’re interested in customizing or engraving an item, please contact us at [add email here] or check the product page for available options. Please note that customized or engraved items are non-returnable.

For any inquiries or assistance, you can contact our customer service team via email at [add email here] or by phone at [add phone number here]. Our customer service hours are [insert hours], and we are here to help with any questions or issues you may have.